Date published: Friday 8 December 2017
The Federal Government has published its Aged Care Diversity Framework aimed at ensuring that community diversity is recognised in care service design and delivery.
The new guidelines have been broadly welcomed including by COTA, the Federation of Ethnic Communities’ Councils of Australia and the Labor Party.
The Minister for Aged Care, Ken Wyatt said, “all seniors in Australia - no matter what their background, location or life experience – should receive aged care services that suit their individual needs.
“This is part of our focus on customer engagement through the personalisation of services, not for the majority of seniors in our communities, but for everyone he said.
“This Framework will help the aged care sector identify what it can do to drive cultural and systemic improvements that take into account our diverse population."